Eager to score a bargain, some seek out the best prices on unauthorized online retail sites. They'll do anything to find an authentic, new product at the lowest price.
Eager to get their hands on a specific item from your brand, others will try to find online retailers who offer it immediately. And for that, they're willing to pay more.
These unauthorized sites, whose practices don't comply with your brand's official guidelines, constitute the grey market.
Analyze the distribution of your new items on unauthorized online sales sites.
Are you a Sales Director and want to know if your brands are being resold on the gray market? Under what references, at what prices? And how many items are in circulation among these parallel resellers?
Here are 4 good reasons to curb gray market sales that could slow your growth.
Preserve the customer experience you've established
You strive for excellence in customer experience internally. On the gray market, you can't control the purchasing journey, and if something goes wrong, your customers may wrongly turn against you.
Stay in touch with your customers
You've built up a valuable customer base over time. On the gray market, you have no way to identify or retain them.
Protect your official distribution network
By offering your items at significantly different prices, unofficial resellers harm the credibility of your own distribution network.
Preserve your margins
If your customers manage to find your branded item for less on parallel sales sites, there's a risk they'll turn away from your recommended price offer in your stores or at your distributors, ultimately destroying the company's profits.
DATA&DATA solutions allow you to quantify and qualify the extent of your brand's online presence and that of your competitors on the gray market:DATA&DATA solutions allow you to quantify and qualify the extent of your brand's online presence and that of your competitors on the gray market:
Evaluation of available volumes and monitoring of prices charged for your brand's products and those of the competition.
Identification of main resellers and analysis of their activity
DATA&DATA gives you the means to stop sales circulating on unauthorized sites.
Access monthly dashboards via our secure online platform
Explicit and easy to use, our dashboards summarize key indicators that enable Marketing and Sales departments to make the right strategic and operational decisions. The dashboards are customizable and downloadable.
